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If you have a question, please read the Frequently Asked Questions below to see if the answer is here. If you have a query that was not covered below, please don’t hesitate to contact us and we’ll be happy to help you out.

Answers to common questions about licenses, payment process, refunds and customer support can be found on the page Common Questions.

Usage

Will your themes work on my WordPress.COM website?

Sorry, our themes is available for use only on self-hosted (WordPress.ORG) websites.

Can I use your themes on my language?

Yes. Our themes is ready for translation and has already been translated into several languages. But If your language is not available then you can make one. The POT file is included and placed in the “languages” folder. Just send the PO file to us at the [email protected] and we will include this translation within the next theme update. Many of theme users would be delighted if you share your translation with the community. Thanks for your contribution!

Troubleshooting

It’s not working. What could be wrong?

As with every theme, it’s possible that things don’t work. The most common reason for this is a web browser’s cache. Every web browser stores a cache of the websites you visit (pages, images, and etc.) to reduce bandwidth usage and server load. This is called the browser’s cache.​ Clearing your browser’s cache may solve the problem.

It’s impossible to tell what could be wrong exactly, but if you post a support request in the theme’s support forum on WordPress.org, we’d be happy to give it a look and try to help out. Please include as much information as possible, including a link to your website where the problem can be seen.

Where to report bug if found?

Bug reports are very welcome! Please visit our contact page and report. Thank you!

Misc

Where to share any ideas or suggestions to make your themes better?

Any suggestions are very welcome! Please visit our contact page and share. Thank you!

I love your themes! Can I help somehow?

Yes, any contributions are very welcome! Please visit our donation page. Thank you!